8K Strong help centre — The right answer. At the right time.
Find the essentials for understanding the plans, preparing your device and contacting our team.
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Eight topics, one precise answer.
- Getting startedWhat the site shows and where to begin.4 answers
- Plans and subscriptionLengths, total prices and devices included.4 answers
- DevicesTVs, boxes, phones and computers.3 answers
- InstallationInstallation help and what to prepare.2 answers
- Content and availabilityDiscovery catalogue, channels and titles.4 answers
- TroubleshootingFirst checks and describing a problem.4 answers
- Requests and paymentSubscribing, paying, and what WhatsApp does.3 answers
- Support and contactWhen and how to reach the team.3 answers
Getting started
Understanding the site in five steps.
8K Strong presents an IPTV offer before you commit. Here is the path most visitors follow.
- DiscoverBrowse the selection of films, series and channels.
- CompareFour lengths, four total prices.
- PrepareNote your device’s model.
- AskSend your request on WhatsApp.
- ConfirmThe team confirms everything before payment.
This site presents the 8K Strong offer: four IPTV subscription plans, a selection of films, series and channels to discover, and what you need to prepare your device.
- No programme is played on this site: it streams no film, series or channel.
- No payment is made on it.
- Your subscription is arranged with the team, on WhatsApp.
- On the home page, open the catalogue.
- Choose a universe (films, series, live TV) or start a search.
- Tap a poster: WhatsApp opens with an availability question about that exact title.
The selection shown is a discovery preview, not the full content list of a subscription.
The Pricing page shows the four plans side by side. Each gives the same access; only the length and the total price change.
To compare, look first at the length that suits you, then at the monthly equivalent: the longer the plan, the less each month costs.
Before any payment, the team confirms on WhatsApp:
- the channels and content included in your subscription;
- your device’s compatibility;
- video quality, depending on the channel, the content and your connection;
- the activation time;
- the terms and how to pay.
Plans and subscription
The plans, figures included.
The amounts below come straight from the price list: they are total prices, for one device at a time.
| Plan | Length | Total price | Per month |
|---|---|---|---|
| Starter | 1 month | US$13.99 | US$13.99 |
| Standard | 3 months | US$39.99 | US$13.33 |
| Express | 6 months | US$49.99 | US$8.33 |
| Premium | 12 months | US$69.99 | US$5.83 |
Each price is a total amount, paid once for the plan’s whole length. The monthly equivalent is shown as a guide.
| Plan | Length | Total price | Per month |
|---|---|---|---|
| Starter | 1 month | US$13.99 | US$13.99 |
| Standard | 3 months | US$39.99 | US$13.33 |
| Express | 6 months | US$49.99 | US$8.33 |
| Premium | 12 months | US$69.99 | US$5.83 |
All four plans open the same access, for one device at a time. A longer plan gives neither more channels, nor better quality, nor more devices.
What changes: the length covered, the total price and therefore the cost of a month. The saving is calculated against taking Starter again every month.
The prices shown are for one device used at a time.
To watch on 2 to 4 devices at the same time, no price is published: the team gives it to you on WhatsApp.
The type of device (TV, box…) has nothing to do with the number of simultaneous devices.
- Starter (1 month) lets you try the offer over a short period.
- Standard (3 months) and Express (6 months) cover a season or half a year.
- Premium (12 months) has the lowest monthly equivalent.
Not sure? Ask the team for advice without choosing a plan: they answer according to your device and your habits.
Devices and installation
Your device, checked with you.
Compatibility depends on the brand, the model and the software. Nothing is promised in advance: the team checks with you, then helps you install.
Devices
Requests most often concern four device families: smart TV, TV box, phone or tablet, and computer.
Compatibility depends on the brand, the model and the software version. It is checked with you; no device is declared compatible in advance on this site.
- TV: Settings menu, “About” or “Information” section, or the label on the back of the screen.
- TV box: the label under the box, or the Settings menu.
- Phone or tablet: Settings, “About phone” (Android) or “General › About” (iOS).
- Computer: the system’s “About” section shows its version.
The brand, model number and software version are enough: never share a password.
The box shown on the site is a decorative illustration of the 8K Strong world, not a product for sale. 8K Strong only sells IPTV subscriptions: no box or device is sold or shipped. You use your subscription on a device you already own.
Installation
Every customer can get help with installation and setup. It happens on WhatsApp and adapts to your device.
- Tell us which device you use.
- Describe where you are up to.
- The team guides you through the steps suited to your device.
- Your device’s brand and model, and if possible its software version.
- A stable internet connection, with the device within reach of your router.
- The remote control or access to the device’s settings.
- A few minutes to follow the steps.
Never share your passwords or your bank card codes in a conversation.
Content and availability
What the catalogue shows, and what it does not promise.
The posters and logos on the site form a discovery selection. The exact content of your subscription is confirmed to you before you subscribe.
The films, series and channels on the site form a discovery selection. Their presence does not guarantee they are available in a subscription.
The availability of each title and the broadcasting rights are confirmed with the team, before you subscribe.
- Tap the title’s poster in the catalogue: the question opens, ready, on WhatsApp.
- The title doesn’t appear in the search? The catalogue offers to ask about it as you typed it.
- You can also ask the team for the full catalogue.
The numbers of channels, films and series shown on the home page are published by a reference provider, whose name, source and date of viewing are given next to the figures.
They are neither updated in real time nor verified as the inventory of an 8K Strong subscription. The exact content of your subscription is confirmed by the team.
The flags and logos shown on the site are only examples, not the full list of countries covered.
Tell us your country or the channels you are looking for: the team tells you what is available in your region.
Troubleshooting
First checks, before you write.
A few simple checks often settle things, or help the team help you faster.
Quick checks
- The device and the internet router have been restarted.
- Other apps or websites work on the same connection.
- The exact error message is written down, or photographed.
- The device’s brand and model are known.
This site shows no real-time service status: for any interruption, check with the team.
- Restart your internet router and your device.
- Check that another app or website works on the same connection.
- If possible, move the device closer to the router or connect it with a network cable.
If the problem persists, note what you have already tried: it will save the team time.
- Close the app, then fully restart the device.
- Check whether a system update is available for the device.
- If an error message appears, note it word for word or take a photo of it.
Then send these details to the team, with the device’s brand and model.
- What happens, in one sentence.
- Since when, and whether it happens all the time or now and then.
- The device concerned: type, brand and model.
- The exact error message, if there is one.
- What you have already tried.
A screenshot of the error message helps; a screenshot of your login details, never.
This site shows no real-time service status and reports no incidents. If you suspect an interruption, write to the team: they will answer with the information they have.
Requests, payment and contact
From the question to the confirmation.
How a request works, what happens to your message, and when to reach the team.
Requests and payment
- Choose a plan, or ask for advice.
- Tell us your device.
- Send your request on WhatsApp: the team confirms the content, compatibility and terms.
No subscription is recorded on this site: nothing is committed until you have agreed the terms with the team.
No payment takes place on this site. After your request, the team explains the terms and how to pay, before any payment.
Prices are set in US dollars (USD), for the plan’s whole length.
Never share a password or your bank card codes in a conversation.
The WhatsApp buttons open a conversation with a message already written. Nothing is sent automatically: you can edit it, send it or drop it.
Prefer another way? Write to us on Telegram, or send a request from the Support page. The site’s forms also let you copy the message.
Support and contact
8K Strong assistance is available 24 hours a day, 7 days a week, on WhatsApp and on Telegram. Response times depend on the requests in progress: no response time is guaranteed.
The team can be reached on WhatsApp or on Telegram, on +44 7308 300410, or through the form on the Support page, which sends your request straight to them. In the form, you choose how to receive the answer: WhatsApp or Telegram.
On the Support page, a QR code also opens the Telegram conversation from your phone’s camera.
The form on the Support page sends your request to the 8K Strong team, who store it to answer you. Other choices and messages prepared on the site stay in your browser until you send them yourself.
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